Ballard, Seattle, WA · Remote & Onsite
Patrin LLC is a Mac-focused IT consultancy serving remote-first teams, creative studios, and Seattle home users. Founded by an IT professional with 15+ years of Apple and enterprise experience.
Services Offered
Patrin LLC provides Mac IT consulting, device management, and technical support. All engagements are billed hourly against time worked. No retainers required; ongoing support arrangements available. Services are delivered remotely or onsite depending on client location and preference.
Fractional IT for distributed, Mac-heavy teams. Device enrollment and MDM, Google Workspace administration, onboarding/offboarding, and ongoing support — all delivered remotely.
From $175/hr · 15-min incrementsInfrastructure and support for agencies, design studios, and production companies. Jamf Pro, network setup, vendor coordination, and Mac fleet management for creative environments.
From $200/hr · 30-min incrementsIn-home Mac support in Seattle's transit-accessible neighborhoods: Ballard, Fremont, Capitol Hill, South Lake Union, and surrounding areas. Setup, troubleshooting, security, and coaching.
From $150/hr · 1-hr minimumPolicies
All services are billed against time worked. The following policies apply to all engagements.
Services are billed hourly in increments specified per service tier. Invoices are issued after work is completed or at agreed intervals for ongoing engagements. Payment is due upon receipt unless a net-15, net-30, or other term is agreed in writing prior to the engagement. Accepted payment methods include Zelle, check, and Stripe (credit/debit card).
Because Patrin LLC provides labor-based services, completed work is generally non-refundable. If you believe an invoice contains an error — such as a billing calculation discrepancy or time charged for work not performed — please contact us within 14 calendar days of the invoice date. We will review the dispute promptly and issue a corrected invoice or credit if warranted. Disputes raised after 14 days may be honored at our discretion. We do not offer refunds on completed engagements where the work was performed as described.
Scheduled appointments may be cancelled or rescheduled at no charge with at least 24 hours' notice. Cancellations with less than 24 hours' notice may be billed at half the applicable hourly rate for the scheduled time. Work already in progress at the time of cancellation will be invoiced for time completed. Ongoing support arrangements may be discontinued by either party with 7 days' written notice; any outstanding work will be invoiced through the termination date.
Patrin LLC does not sell physical goods. All services are intangible labor and consulting. Return policies for physical goods do not apply.
Contact
For service inquiries, billing questions, or dispute resolution, use the form. We respond within one business day.